My office periodically travels to client sites to help out during large hiring events. While not typically my cup of tea, I recently helped out at one such event at one of our clients because, well, I'm awesome.
"What?" says you.
"I know," says me (blushes modestly, then flashes a million-watt smile at the cameras).
In truth, I was volun-told for the aforementioned hiring event and then instructed to learn the client's check-in, interview, offer letter, and background/hiring process in a single day. Including 45-minute troubleshooting sessions with the background company when things weren't working while seven other people were floating around also needing help learning various steps of the interview/hiring process.
Like I said: awesome.
Anyway, at the end of the event, I was packing things up while my coworker was speaking with the final interviewee of the day. He had exhibited an uncharacteristic professionalism during the interview and, accordingly, had managed to bag himself a job offer on the spot. My coworker gave him the good news and said that given the timing, the HR rep who submits and extends the formal offer letter would not get to process his offer letter until the next day.
Key point: She told him that he should give us a call if he doesn't see an email from the company by noon the next day.
Great. Specific instructions given. Day complete.
I get in the next day at a bright and early 7am and see an email had come through our general inbox at 3:49am from the gentleman from the end of the previous day. The email read something along the lines of, "I still haven't gotten my offer letter, and you told me to let you know if I didn't see anything."
Being the grown-up that I am, I figured I’d let my coworker handle the situation.
She arrives and gets settled behind her desk while I (im)patiently wait for her to start going through her emails. Peeking around my monitor like a stalker to catch her reaction to that email, mind you.
It was worth it.
Coworker: What the hell...Oh my god. Did you see this?
Me: [innocent] See what?
Coworker: This freaking email!
Me: Oh, you mean the email about the guy not receiving his offer letter even though you told him to wait until noon before calling us if he didn't see it? That email?
Coworker: I mean, is following instructions hard? What the hell did he not understand about noon? Does he just think {so-and-so} is going to get his offer letter together in the middle of the night to send him?
Me: Well, yes. Obviously.
Coworker: Is it too bitchy to respond with [deleted text]?
Me: I feel that that would probably cause some issues, so you might want to tone it down in certain places.
Coworker: [inaudible grumble, types furiously]
"Hi, XXX. As discussed yesterday, the HR rep in charge of getting your offer letter out should be getting to that today. Please let us know by noon if you do not see the offer letter in your email. Thank you."
Me: That was very professional. Good job.
Coworker: [gives me a death glare around her monitors]
Me: [sinks behind my monitors] Sounds like I should get to work now. Let me know what you want to order for lunch. [smirks] Noon work for you?
tee hee hee.
Comments