You know what I hate? Well...that list is long and not something we would ever have time to discuss. Let me re-phrase the question: Do you know what I find to be very irritating thing when people miss an interview?
[pause for dramatic effect]
They call and say they never got the information.
This happens a lot, so I didn’t need to exercise my memory much to dig into the archives for this one:
I completed a phone interview and decided the candidate was decent enough to schedule for an interview with my client. When I know I’m heading down this path, I will verify the email address of the person while they are on the phone, usually asking them to spell it out phonetically as some candidates have a very heavy accent and it's hard to decipher if that particular letter was an 's' or an 'f' or a 'd' or a 'b'...you get the idea. I am quite a thorough person – dot all my 'i's and cross all my 't's – and I was burned earlier in my career with foolish typos, so it is not a detail I neglect. Guy verifies the email address we have on file is correct, so I tell him – and let me quote this for you:
"I will be sending you an email with all of the information you'll need for the interview [date, time, address, supervisor's name, etc.]. The majority of the emails we send usually end up in your spam folder, so if you do not see the email in your inbox in the next ten minutes, double-check your spam folder. If you do not see it in any folder in the next ten minutes, call me back so I can ensure you get the information for tomorrow's interview."
Guy confirms he will call if he doesn't see the email in either his inbox or junk folder in the next ten or so minutes. Great. I end the call, send the email with all relevant information, and move on with my day. He does not reach back out at any point in time during the day to let us know he didn't receive the information. He does not reach out at any point in time the next morning to let us know he did not receive the information.
I get an email from the supervisor about an hour after this guy was scheduled for an interview, letting me know he never showed.
I would hope you can simply imagine the kind of expression my "wow-this-is-my-shocked-face" looks like. For those of you who lack basic imagination, though, it looks something along the lines of: (-_-)
Capisce?
Anyway, I thank the supervisor for letting me know, remove the guy from consideration and DNU him because he sucks for reliability. About two hours after that (three hours after the scheduled interview), my coworker pings me and tells me the guy is on the phone stating he didn't go because he never got the email with the information.
Well, dude, you can go kick rocks because you're full of s***.
You confirmed your email.
You confirmed you would check your junk/spam folder if you didn't see it in your inbox in the ten minutes following our phone interview.
You confirmed to call back if you did not see it in the ten minutes following our discussion.
AND: You magically knew when your scheduled interview was over since you called to tell us you never got the info.
(-_-)
No, I'm not going to reschedule with the supervisor. No, I'm not going to look at another position for you. No, I don't believe you “didn't get the information.” You can go be unreliable somewhere else and don't bother darkening my doorstep again with your unreliability, bullshit excuses, whining, and a host of other stuff I'd love to list here but will not. This is what we call a One-and-Done. No second chances. No three strikes and you're out. Nothing. Nada. You blew it. I'm over it. Don't let the virtual door hit you in the ass on the way out.
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